Refund Policy
Effective: March 24, 2026
Dangaro is a digital service. We offer a full refund within 14 days of purchase — no questions asked.
Refund Period
You may request a full refund within 14 days of your purchase date. No reason is required.
How to Request a Refund
- Submit request: Send an email to [email protected] with your account email and purchase date.
- Review: We will review your request within 1-3 business days.
- Refund processed: Once approved, the refund will be processed within 3-5 business days.
Refund Method
Refunds are issued to the original payment method. Processing time may vary depending on your bank or payment provider.
Service Interruption Compensation
If the service is unavailable due to our fault, we will compensate as follows:
- Outage over 24 hours: Service period extended by the duration of the outage
- Over 72 hours cumulative outage per month: Full refund for that month or 1-month extension
Refund Inquiries
- Email: [email protected]
- Hours: Weekdays 10:00 - 18:00 KST